Conditions of Entry – Aqua Fun Park  (Effective from 18 Feb 2017)

  1. Ages 5 + allowed only on Aqua Fun Park and must be fully supervised by an adult/guardian at ALL times on the Aqua Fun Park
  2. Under 11 years must be supervised by an adult at all times
  3. A maximum of 6 children under the supervision of 1 adult
  4. Basic swimming skills are a requirement of entry to Aqua Park
  5. Must wear the Melbourne Cable Park’s supplied PFD Jacket
  6. No pregnant ladies or pre-existing medical conditions allowed on Aqua Fun Park
  7. No diving into the water or across / on obstacles
  8. No swimming under obstacles
  9. Look before you jump
  10. Feet first on all obstacles and slides
  11. No flips
  12. No rough play
  13. No swearing
  14. Be respectful of others at all times
  15. Leave space between the person in front
  16. You must follow instructions given to you by MCP Staff
  17. Siren signifies an immediate exit from the water
  18. Melbourne Cable Park reserves the right to close any section/s of the Aqua fun park for any reason it deems necessary. ie inclement weather, private function
  19. No smoking permitted on site
  20. No dogs permitted on site except for registered service dogs (ie Guide Dogs).
  21. Melbourne Cable Park reserves the right to take photographs / video in the Park for safety, security and marketing purposes including Photo sales.
  22. Have FUN!

Aqua Fun Ticket Terms & Conditions – including changes to bookings and ticket refunds (Effective from 18 Feb 2017)

  1. All sales are final and tickets are not refundable except in certain circumstances (ie – as required by Australian Consumer Law or at the discretion of Aqua Fun Park Management);
  2. Aqua Fun Park sessions operate in all weather conditions except for unsafe weather events (electrical storms and extremely high winds).  The Aqua Park operates in the rain.
  3. In the event that Aqua Fun Park is closed (eg –  unexpected maintenance or electrical storm) and your session cannot be held you we will attempt to re-book you or provide a gift voucher or full refund.
  4. Aqua Fun Park tickets can be purchased in person at the Park or from our website (www.melbournecablepark.com/booknow).  Tickets will be sold subject to session availability.  Tickets can be purchased by cash, credit card or Melbourne Cable Park gift card.  Tickets purchased at the Park are non-refundable and are not available for exchange, unless required by law or at the discretion of Aqua Fun Park Management.  No refunds will be given if you have simply changed your mind
  5. If you are unable to attend your booked session please email our Aqua Fun Park customer service team (aquapark@melbournecablepark.com) at least 24 hours before the start of your booked session and we will attempt to re-book you into another.  There is no charge for re-booking.
  6. Re-booking is not available for non-attendance except at the discretion of Aqua Fun Park Management.
  7. Failing to obey the conditions of Park entry or failing to follow safety instructions from the Lifeguards and Aqua Fun Park Staff may result in the cancellation of your ticket and you will not be entitled to a refund.
  8. Complaints may be made in writing by emailing info@melbournecablepark.com